FAQ

Deposit and withdrawal

What should I do if I mistakenly withdraw crypto via the wrong network?
Published on Jan 21, 2025Updated on Jul 24, 20266
How do I deposit USD or USDG with Bank transfer (ACH)?
Published on Jan 10, 2025Updated on May 29, 20262
Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-Stark V2)
Published on Oct 21, 2024Updated on Feb 11, 2026100
What should I do if the other platform didn't receive my withdrawal?
Published on Oct 18, 2024Updated on May 29, 2026838
What should I do if my withdrawal isn't successful?
Published on Oct 17, 2024Updated on May 29, 2026298
How do I make a crypto withdrawal? (app)
Published on Aug 31, 2024Updated on Jun 29, 202670
How do I make a crypto withdrawal? (web)
Published on Aug 20, 2024Updated on Jun 29, 20261
Satoshi test FAQ
Published on May 28, 2024Updated on Jul 20, 202644
What's Satoshi test and how do I complete it?
Published on May 28, 2024Updated on May 29, 202675
Why is my accessible balance lower than my funds unavailable for withdrawal?
Published on May 13, 2024Updated on May 29, 2026378
Why is my withdrawal taking longer than usual?
Published on Feb 29, 2024Updated on May 29, 2026281
Crypto available for withdrawal FAQ
Published on Jan 25, 2024Updated on May 29, 20263,710
How do I verify OKX's ownership and balance of the wallet address？
Published on Sep 26, 2023Updated on May 29, 20261,009
Why hasn't my withdrawal arrived in the account?
Published on Aug 22, 2023Updated on Jul 2, 202621,216
How do I enable allowlist? (web)
Published on Aug 14, 2023Updated on May 29, 2026426

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