FAQ
Account management and security
- How do I change my authenticator app?Published on 11 Sept 2023Updated on 29 May 20264,523
- How do I change my phone number?Published on 7 Sept 2023Updated on 6 Jul 202615,094
- How do I change my email?Published on 6 Sept 2023Updated on 9 Jul 20264,321
- How do I authorize a new device when I log in?Published on 31 Aug 2023Updated on 2 Jul 202614,150
- How do I link an authenticator app?Published on 29 Aug 2023Updated on 29 May 202616,907
- What is sub-account?Published on 22 Aug 2023Updated on 9 Jul 20261,893
- How do I close my account? (web)Published on 22 Aug 2023Updated on 2 Jul 2026475
- How do I close my account? (app)Published on 22 Aug 2023Updated on 24 Jul 2026911
- How do I freeze my account? (web)Published on 22 Aug 2023Updated on 29 May 2026409
- How do I freeze my account? (App)Published on 22 Aug 2023Updated on 18 Jun 2026372
- My mobile phone isn't working, what should I do?Published on 22 Aug 2023Updated on 29 May 2026469
- How do I migrate my email address or phone number to another account? (web)Published on 22 Aug 2023Updated on 2 Jul 2026404
- How do I migrate my email address or phone number to another account? (app)Published on 22 Aug 2023Updated on 29 May 2026599
- How do I change or reset my login password if I forgot my login credentials?Published on 22 Aug 2023Updated on 29 Jul 202619,858
- How do I transfer/deposit crypto with my sub-accounts?Published on 22 Aug 2023Updated on 24 Jul 20268,550
Showing 16-30 of 37 articles