FAQ

Account, security, and verification

I haven't received the verification code
Published on 16 Aug 2023Updated on 25 Jun 202633,615
How do I create passkeys? (web)
Published on 16 Aug 2023Updated on 24 Jul 20264,363
How do I create passkeys? (app)
Published on 16 Aug 2023Updated on 9 Jul 202613,776
My authenticator app isn't working, what should I do?
Published on 11 Aug 2023Updated on 29 May 20262,204
Disabling cloud sync on your authenticator app
Published on 12 May 2023Updated on 29 May 20265,163
OKX Beginner's Guide
Published on 20 Mar 2023Updated on 9 Jul 20261,784
What can I do if my device is running in an unsafe environment?
Published on 19 Jan 2023Updated on 29 May 2026301

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