How long does it take to receive the OKX Card? (EEA)
The OKX Card is a virtual card. In most cases, it’s issued instantly after setup—meaning you can see it in-app and start using it as soon as required checks are complete.
When you’ll typically get it instantly
Your OKX Card is usually issued right away once:
identity verification is completed successfully
OKX Pay is set up
no additional compliance review is required
What can delay issuance
Issuance can take longer if:
identity verification needs extra checks (for example, document resubmission or manual validation)
compliance screening requires manual review
regional eligibility requirements aren’t met (for example, your country/region or account details don’t match EEA eligibility rules)
What to do if you’re waiting longer than expected
If your card isn’t issued immediately:
check your in-app status for prompts (missing steps, verification issues, or requests for additional information)
confirm OKX Pay is fully set up and your account verification shows as completed
if the status indicates review or you don’t see clear next steps, contact OKX Support (OK Assistant)
To learn more about OKX Card, visit here.