FAQ
Account management and security
- Large Withdrawal Protection FAQPublished on 7 July 2026Updated on 20 July 20261
- How do I set up Offline Mode?Published on 7 July 2026Updated on 20 July 20261
- What's OKX Security Assistant?Published on 15 Jan 2026Updated on 29 May 2026107
- How do I check on updates to my support ticket?Published on 17 Oct 2025Updated on 2 July 202679
- How do I navigate to and customize notification settings?Published on 8 Oct 2025Updated on 29 May 202621
- How do I join a video call with customer support?Published on 26 Aug 2025Updated on 2 June 202656
- OKX Beginner's GuidePublished on 22 Aug 2025Updated on 24 July 20262
- How do I add my emergency contact?Published on 24 July 2025Updated on 29 May 2026315
- How do I open an SMSF account on OKX?Published on 2 July 2025Updated on 24 July 2026
- How do I obtain an ASIC Extract?Published on 2 July 2025Updated on 29 May 20261
- Self-Managed Super Fund (SMSF) FAQPublished on 2 July 2025Updated on 29 May 2026
- How do I find my user ID (UID)?Published on 20 Mar 2025Updated on 18 June 2026211
- Passkey FAQPublished on 19 Mar 2025Updated on 2 July 2026160
- How do I transfer/deposit crypto with my sub-accounts?Published on 14 Jan 2025Updated on 24 July 2026
- How do I use a physical security key to protect my account?Published on 10 Jan 2025Updated on 29 May 202620,969
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